Privacy Policy

1. Introduction

Ayranio Ventures Private Limited ("Ayranio Ventures," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ayrani o.in), use our services, or interact with us.

This policy applies to all information collected through our website, mobile applications (if any), services, and any related communications including email, phone, and in-person interactions.

By using our services or providing us with your information, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our services or provide us with your personal information.

2. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

2.1 Personal Information You Provide

We may collect the following personal information when you:

• Contact Us: Name, email address, phone number, company name, job title, message content
• Request Services: Business information, project requirements, budget, timeline preferences
• Sign Contracts: Legal name, business registration details, GST number, PAN, address, authorized signatories
• Make Payments: Billing information, bank account details, payment transaction records
• Use Our Website: Account credentials, preferences, feedback, survey responses
• Subscribe to Newsletter: Email address, communication preferences
• Apply for Jobs: Resume, educational qualifications, work history, references

2.2 Information Collected Automatically

When you visit our website or use our services, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, referring URLs, search queries
• Location Data: Approximate geographic location based on IP address
• Cookies & Tracking: Session cookies, preference cookies, analytics cookies (see Cookie Policy below)

2.3 Information from Third Parties

We may receive information from:

• Analytics Providers: Google Analytics, Facebook Pixel (aggregated website usage data)
• Social Media: Public profile information if you interact with us on social platforms
• Business Partners: Vendors, suppliers, referral partners (with your consent)
• Public Databases: Company registration information, industry databases for B2B services

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

• Provide, maintain, and improve our marketing, sourcing, and business solutions
• Process transactions and send related information (invoices, receipts, payment confirmations)
• Manage client accounts and relationships
• Execute contracts and fulfill service obligations
• Coordinate with vendors, suppliers, and third parties on your behalf

3.2 Communication

• Respond to inquiries, questions, and support requests
• Send service updates, project status, and important notices
• Provide customer support and troubleshooting
• Send marketing communications (with your consent - you can opt-out anytime)
• Conduct surveys and gather feedback

3.3 Business Operations

• Process payments and manage billing
• Maintain accurate financial and business records
• Analyze business performance and improve services
• Develop new products and services
• Conduct market research and competitive analysis

3.4 Legal & Security

• Comply with legal obligations (tax, accounting, regulatory requirements)
• Enforce our Terms and Conditions and other agreements
• Protect against fraud, security breaches, and illegal activities
• Resolve disputes and enforce our legal rights
• Respond to government requests and legal processes

3.5 Website & Marketing

• Personalize website content and user experience
• Analyze website traffic and optimize performance
• Run advertising campaigns and measure effectiveness
• Send newsletters and promotional materials (with consent)
• Display relevant ads on third-party platforms

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in:

• Website hosting and cloud storage
• Payment processing (payment gateways, banks)
• Email and communication services
• Analytics and advertising platforms (Google, Facebook, LinkedIn)
• Accounting and legal services
• CRM and project management tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Partners

With your consent, we may share information with vendors, suppliers, contractors, or partners to fulfill service requests (e.g., procurement, event management, printing services).

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms and Conditions or protect our legal rights
• Investigate fraud, security issues, or illegal activities
• Protect the safety and rights of our clients, employees, or the public

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or website notice of any such change.

4.5 Aggregated Data

We may share aggregated or anonymized data that does not personally identify you for research, marketing, analytics, or other business purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

• Encryption: SSL/TLS encryption for data transmission on our website
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Data stored on secure servers with access authentication
• Regular Audits: Periodic security assessments and vulnerability testing
• Employee Training: Staff trained on data protection and confidentiality
• Secure Communication: Encrypted email and secure file transfer protocols

5.2 Data Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will notify affected individuals and relevant authorities as required by applicable law, typically within 72 hours of discovery.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.1 Retention Periods

• Active Clients: During the business relationship and for 7 years after project completion (for accounting and legal compliance)
• Prospective Clients: Inquiry data retained for 2 years unless you opt-out
• Financial Records: 7 years as required by Indian tax laws
• Marketing Communications: Until you unsubscribe or request deletion
• Legal Disputes: Until the matter is resolved and all appeal periods have expired
• Website Analytics: Typically 26 months (Google Analytics default)

6.2 Data Deletion

After the retention period expires, we securely delete or anonymize your personal information. You may also request deletion of your data (subject to legal and contractual obligations) by contacting us at info@ayranio.in.

7. Your Privacy Rights

You have certain rights regarding your personal information:

7.1 Access & Correction

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Update: Update your account information and preferences at any time

7.2 Deletion & Restriction

• Right to Erasure: Request deletion of your personal information (subject to legal obligations)
• Right to Restrict Processing: Request limitation on how we use your information
• Right to Object: Object to processing of your information for marketing purposes

7.3 Data Portability & Withdrawal

• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Withdraw Consent: Withdraw consent for marketing communications or optional data processing
• Right to Opt-Out: Unsubscribe from marketing emails using the link in our emails

7.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: info@ayranio.in (Subject: Privacy Request)
• Phone: +91 7975360570
• Mail: Ayranio Ventures Pvt Ltd, 11th Cross Rd, Naagarabhaavi, Bengaluru 560072

We will respond to your request within 30 days. We may require verification of your identity before processing requests.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and gather usage information.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality (login, security, forms)
• Analytics Cookies: Google Analytics to understand website usage and improve performance
• Marketing Cookies: Facebook Pixel, Google Ads for targeted advertising
• Preference Cookies: Remember your settings and preferences

8.2 Managing Cookies

You can control cookies through your browser settings. Options include:

• Block all cookies
• Allow only first-party cookies
• Delete cookies after each session
• Accept all cookies (default)

Note: Disabling cookies may affect website functionality and your user experience.

8.3 Third-Party Analytics

We use:

• Google Analytics: Google Privacy Policy
• Facebook Pixel: Facebook Privacy Policy
• LinkedIn Insight Tag: LinkedIn Privacy Policy

9. Children's Privacy

Our services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

While Ayranio Ventures is based in India, some of our service providers (such as cloud hosting, analytics platforms) may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs)
• Privacy Shield certification (where applicable)
• Adequacy decisions by Indian authorities
• Data Processing Agreements with providers

11. Third-Party Websites & Services

Our website may contain links to third-party websites, plugins, or services (e.g., social media platforms, payment gateways). This Privacy Policy does not apply to those third-party sites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notification of Changes: We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after the changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Response Time: We will respond to privacy inquiries within 30 days of receipt.